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14
DAY MONEY BACK GUARANTEE
Thank you for shopping with Cyclectrix.
In the event that you are not satisfied
with your order, please feel free to return
your goods within 14 days of the delivery
date for a full refund.
Any item can be returned to us provided
it is:
| Undamaged |
| With
its original packaging |
| Has
a valid receipt |
| Delivered
to our premises |
Refunds
will be processed using the same method
of payment used for the original purchase.
Returning your purchase by post
To return your purchase by post, please
contact us for a returns form and state
whether you would like a refund, exchange
or have a warranty issue.
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It is your responsibility to ensure
that the item is
returned to us safely and securely.
Send your goods securely packaged by a recorded
delivery method, including a copy of your
receipt and
the return form to:
CYCLECTRIX
Unit 6c Woodside Park
Catteshall Lane
Godalming
Surrey
GU7 1LG
Returning complete bicycles
If you wish to return a complete bicycle,
please call our Returns Department on 07875
207 229 or email:
info@cyclectrix.com
PLEASE NOTE: Depending on the reasons for
returning an item a charge may be incurred
for this
service.
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